Business Administrator L3

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Course Code


Start Date

01 Aug 2021

Study Hours

Part Time
6 hours per week


01 Aug 2021


Campus Name
Course Overview

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike, from the public sector, private sector and the charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining, and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through the support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness are required to allow the apprentice to develop a wide range of skills.
For this Apprenticeship we have included the Business Administrator Level 3 qualification to help support you with preparation for EPA.

What You’ll Learn

The qualification gives learners the opportunity to:

  • develop the technical knowledge and understanding that underpins competence in an administrative job role.
  • learn about a range of transferable skills and professional attributes that support successful performance in an administrative job role.
  • It helps them to develop and demonstrate technical knowledge and understanding, and skills and behaviours to become competent and successful in an administrative job role.

The following units will be covered:

  • Business Fundamentals
  • Understanding Your Employer Organisation
  • Understanding Personal Effectiveness in an Administrative Work Environment
  • Using IT for Business
  • Communicating in a Business Environment
  • Managing Administrative Services
  • Project Management
  • Managing Personal Effectiveness in an Administrative Job Role
Entry Requirements

Must be 16 and over before August. An apprenticeship is a job with training. You will be employed at least 30 hours a week, with 80% of your working hours in your day-to-day role, and the remaining 20% of your time engaged in training or study.

How you will be assessed?

Your knowledge and understanding will be assessed using the assessment methods. Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.

English & Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

End Point Assessment

End-point assessment (EPA) is the final stage that an apprentice goes through to complete their apprenticeship. The apprentice must show their learning to an independent end-point assessor and the grades available are distinction, pass or fail.
A knowledge test (on-screen multiple-choice assessment) – 60 Minutes
Portfolio Based Interview – 30-45 minutes
Project/improvement Presentation – 15-30 Minutes

Course and Career Progression

Your tutor will advise you on progression. You can progress to further study a higher-level course or another course at EBCF. Careers Information, advice and guidance is also available at EBCF. The administration role may be a gateway to further career opportunities, such as management or senior support roles.

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